We know how important it is for you to be able to contact us, so we’ve tried to make it as easy as possible. We’ve given you several options, so you can choose when and how you wish to get in touch.
Before you do however please do check the FAQ’s Page. If you still can’t find the answer to your question you can find the contact us options below.
Contact by Email
Contact by Phone
Write to Us
Contact us by Telephone
Enquiry Line: 03309125055
Our Enquiry Line is currently open 9am-5.30pm Monday to Friday, excluding public holidays. You can also email your query to our Customer Service team.
Calls to 0844 numbers cost 7p per minute plus your telephone company’s access charge
We regret our operators are unable to deal with enquiries on this number. Before calling, make a note of your order details, have your credit card number and expiry date and card security number handy and quote the reference number printed either on the back of your catalogue or say you are ordering via the website.
Contact us by Post
You may wish to send your enquiry or order to us via the post. In either case, the address is as shown below. If you are placing an order, simply print out your completed order form and enclose your credit card details, postal order or cheque made payable to The Garden Fragrance Company
The Garden Fragrance Company Cotswold House 1 Crompton Road Groundwell Wiltshire SN25 5AW